Please read these terms carefully before using our website and services.
Last updated: January 2024
By accessing and using the ravine-osprey website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
ravine-osprey operates as a travel agency providing travel planning, booking, and consultation services. We act as an intermediary between you and various travel service providers including airlines, hotels, tour operators, and other suppliers.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited behaviour includes:
When you make a booking through our services:
All prices displayed on our website are subject to availability and may change without notice. Prices include applicable taxes unless otherwise stated. Full payment details and deposit requirements will be confirmed at the time of booking.
Cancellation and amendment policies vary depending on the travel services booked. Specific terms will be provided in your booking confirmation. Standard cancellation charges may apply, and some bookings may be non-refundable.
It is your responsibility to ensure you have valid travel documents including passports, visas, and any required health certificates. We can provide guidance on requirements but cannot guarantee the accuracy of this information as requirements can change.
We strongly recommend that you obtain comprehensive travel insurance to cover cancellation, medical expenses, personal liability, and other potential losses. Travel insurance is not included in our packages unless specifically stated.
Our liability is limited to making travel arrangements with reputable suppliers. We are not liable for:
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
All content on this website, including text, graphics, logos, and images, is the property of ravine-osprey or our content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of the linked websites. We have no control over the content of third-party sites and accept no responsibility for them.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of the new terms.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these terms, please contact us:
ravine-osprey
47 Deansgate
Manchester, M3 2BW
United Kingdom
Email: [email protected]