Information about your data protection rights under the General Data Protection Regulation.
ravine-osprey is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take your privacy seriously and have implemented measures to ensure your personal data is processed lawfully, fairly, and transparently.
ravine-osprey acts as the data controller for personal information collected through this website and our travel services. As the data controller, we determine how and why your personal data is processed.
Contact details:
ravine-osprey
47 Deansgate
Manchester, M3 2BW
United Kingdom
Email: [email protected]
We process your personal data under the following lawful bases:
The GDPR provides you with specific rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
If any personal data we hold is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You can request that we limit how we use your personal data in certain situations, for example while we verify the accuracy of data you have challenged.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
When you book international travel, your personal data may be transferred to countries outside the United Kingdom and European Economic Area. We ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses approved by relevant authorities.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and will inform you directly if the breach is likely to result in a high risk to your rights.
To exercise any of your rights under GDPR, please contact us using the details above. We may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
If you are not satisfied with how we handle your personal data or your data protection request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, SK9 5AF
United Kingdom